Please complete all required fields to register an account on the legal response portal. This account is to be created by an authorized representative on behalf of an agency. After your information is submitted, it will be reviewed by a member of the Charter Communications, Inc. legal response operations center for approval.
This website is intended to be used solely for purposes of legal response and may only be used for these purposes. This portal is NOT to be used in exigent circumstances. If you have an emergency, please call 866-894-0103. Also, in the unlikely circumstance that this website is unavailable or is experiencing technical difficulties, you and your Agency must contact us via other established means such as fax, email or phone.
This website may be used only by federal, state and local law enforcement personnel in the U.S. We will not respond to correspondence sent by non-law enforcement officials or by any foreign law enforcement officials.
We or our licensors or partners own the intellectual property rights in the content and materials displayed on this website. You may use this site (including such content and materials) for the purposes stated above and for no other purposes. You may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from this site unless explicitly authorized by us.
If you submit any information or materials to this site, you grant us and our affiliates the right to use such information and materials for the purposes for which you submitted them, and for other related business purposes, and you represent that you have all necessary rights to submit the information and materials and to grant us the foregoing rights.
There are a few rules of conduct that you are required to follow when you use this website: (1) do not "harvest" (or collect) information from this website using an automated software tool or manually on a mass basis; (2) do not use automated means to access this website, or gain unauthorized access to this website or to any account or computer system connected to the site; (3) do not "flood" the site with requests or otherwise overburden, disrupt or harm this website or its systems (including by introducing viruses, worms, Trojan horses, or other forms of harmful computer code, or subjecting the website’s network or servers to unreasonable traffic loads, or otherwise engaging in conduct deemed disruptive to the ordinary operation of the site); (4) do not circumvent or reverse engineer this website or its systems; and (5) do not restrict or inhibit another user or users from using this website. You also must comply with all applicable laws and contractual obligations when you use this site.
To access and use this website, you will be required to register by providing certain contact information (such as your name, email address and Agency) and creating a username and password. We may verify your identity and your status with the listed Agency by calling the Agency directly.
You and the Agency agree to provide true, accurate, current and complete information about yourself and your Agency as prompted by the registration or log-in form, and you and the Agency are responsible for keeping such information up-to-date. The information you submit must describe you and, as applicable, your Agency (you may not impersonate another person or entity), and you may not sell, share or otherwise transfer your account information.
You are responsible for all activity occurring when this website is accessed through your account, whether authorized by you or not. Therefore, if you create an account, be sure to protect the confidentiality of your account password. We are not liable for any loss or damage arising from your failure to protect your password or account information.
Each Agency is responsible for monitoring the accounts registered by its employees, and for maintaining the confidentiality of the associated passwords created for registration. We will not undertake to edit any information for the Agency regarding new or existing users. It is the Agency’s responsibility to manage such information and to remove or revoke users from the Agency’s authorization as necessary.
If you or your Agency provide any information that is fraudulent, untrue, inaccurate, incomplete, or not current, or we have reasonable grounds to suspect that such information is fraudulent, untrue, inaccurate, incomplete, or not current, we reserve the right to terminate your account without notice and terminate your access to and/or use of this site.
The information that you submit to us via this website will be used for the purpose for which it was submitted, and also may be used for other related business purposes. However, we will not share your personal information (such as name and email address) with any third party.
The communications between you and us via this site use electronic means, whether you visit this site or send us an email, or whether we post notices on this site or communicate with you via email. For contractual purposes, you consent to receive communications from us in an electronic form, and you agree that all terms and conditions, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if it were in writing.
We reserve the right to make changes to, or to suspend or discontinue (temporarily or permanently), this site or any portion of this site. You agree that we will not be liable to you or to any third party for any such modification, suspension or discontinuance.
WE PROVIDE THIS WEBSITE ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND WHETHER EXPRESS OR IMPLIED (INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE AND NON-INFRINGEMENT).